From Our Desk

From Our Desk – Real Situations, Real Clients

One of our clients was recently taken to the Fair Work Commission by an employee.

This employee was paid above award rates and we ensured their employment agreement contained very clear expected working hours.

During a busy period, our client asked the employee to work a few extra hours. The employee worked these hours but when they didn’t receive overtime pay, they challenged the arrangement with the Fair Work Commission.

The Outcome

With our help, the client has detailed employee files and payroll systems. As a result, it was easy for our client to provide the Commission with:

  • A copy of the employment agreement demonstrating the expected work hours were clearly stated
  • Time sheets showing these expected work hours were usually adhered to
  • Pay records of all staff members to demonstrate our client pays their staff well above award rates
  • 4 months of pay slips requested by the Commission as evidence of the above award payments.

The Fair Work Commission agreed our client was in the right and the claim by the employee was dismissed.

Lessons Learned

When you have the proper documentation in place and the paper trail to support it, you have nothing to fear if an employee takes you to the Fair Work Commission.

That’s one of the ways the End2End team help our clients. We are here to provide you with the systems, strategies and reassurance to manage any staff problem that may arise. So if something starts to go wrong, we can help you fix it quickly and efficiently.

Engaging End2End Business Solutions is an investment in your business and a parachute in troubled times. So if you have doubts about your people management arrangements, call us for a complimentary chat on 02 8977 4002.